Commonly Asked questions

What levels of digital design services do you provide?

We offer two types of services:

Custom Design: Custom montages, custom page layouts, collages, image manipulation and restoration all fall under the 'custom' category. Custom services are charged according to the price list in our members section and include consultation and advice, with the end result being one off individual designs. As this is a fully custom service so individual Jobs are quoted according to their scope.

Design Templates Design templates are currently available to existing clients who have one of our catalogues. Current templates are available as static jpeg files. We will be expanding our range to include more layered photoshop files in the future.

Why are the templates only available to your existing clients

At this time our photoshop templates are being offered only to clients who are in possession of one of our old catalogues. As we will be discontinuing the current line of templates to make way for a newer generation of templates, we are not issuing catalogues just yet. When our next edition of photoshop templates are released, notification will be made via this web site and new catalogues will be re issued at that time.

Do you offer a Professional Bookbinding or Professional Album Service?

We offer professional flush mount photo albums and slip in photo albums to suit our clients designing their own pages. We also provide a complete design, print and bind service. All of these services are provided using professional photo album and digital printing products.

 

Is your design service flexible enough to allow me to take the finished prints or layouts to my own Album company or bookbinder?

Yes

What is standard of quality can we expect from your product ?

It is always hard to convey this to anyone over the Internet as the Internet is limited in may respects. Quality and the consistency of quality are the most important aspects of our product. Whether we are talking about color management, printing or the uniqueness of our designs, we aim to satisfy.

Do all your designs have illustrations or graphics?

No, there are many designs that do not have any graphic or illustrations.

Is there a set turn around time for work?

Custom: As the custom service is very labor intensive, The turn around time for custom work varies according to our current work load (in which case you will be notified beforehand or when the job is quoted) .As there are more variables with custom work, The turn around time may also vary according to requirements you may set per individual job and the level of difficulty.

Print & Bind Only: As When we receive your digital files , there is approximately a five week waiting period for you album pages to be printed and bound.

What is flush mount?

Flush mount refers to albums that have photographs mounted right up into the edge of the page rather than in mats. See our digital photo album article

 

 

 

 

 

 

Digital Photography Services FAQ